Emergencies:
- If you have a life threatening emergency please dial 911 immediately.
- In case of an emergency such as a fire, a burst water pipe, a gas leak or storm damage please notify us a soon as it is safe to do so by phone. We are available for emergency calls 24/7. All other maintenance requests can be submitted anytime via our maintenance request form or during our normal business hours.
Tenant Responsibilities:
As a tenant in our house for rent in Edmonton there are a number of areas of responsibility that you will be held accountable for. All these can be seen in your signed lease agreement.
If you are renting a Condo/Townhouse, make sure you follow the Condominium Bylaws.
Pet Rules and Regulations:
We are happy to allow your furry family friends in some of our rental properties. Just make sure you’ll be able to follow these guidelines!
Maintenance:
Before you fill out a form please visit out maintenance issues page. If you cannot find a solution there then you should fill out the maintenance request form.
Moving Out:
You will find that our move out checklist will help you to receive the best security deposit refund possible. The use of this list will aid in the move out process and make the transition easier on both you and us.
Change Your Mailing Address:
If you are leaving us and moving on to a new adventure, please see why changing your mailing address is the final step to moving out!
Canada Post Community Mailboxes:
Canada Post is starting to roll out community mailboxes and we have some information for you HERE. If you need extra information visit their website canadapost.ca
